Privacy Policy

Last Updated: 08 October 2024

14 W Administrative Services, LLC d/b/a Agora Global Media (“we,” “our,” or “us”) provides this privacy policy to describe how we collect, use, and share the information of individuals who visit our website at www.agoraglobalmedia.com (the “Website”). For more information about Agora Global Media please visit www.agoraglobalmedia.com. 14 W Administrative Services, LLC d/b/a Agora Global Media is the Controller of the personal data collected.

We know that your personal information is important to you and here at Agora Global Media we are committed to ensuring it is kept secure and used carefully. 

Below you will find a short summary of how and why we collect and use your data, who we share it with, and what we are doing to make sure your data is safe and secure.

What does Agora Global Media do?

Agora Global Media is a privately owned digital marketing and publishing consulting company based in Baltimore, Maryland.

We are part of a larger publishing group known as The Agora Companies (“group companies”). You can learn more about Agora Global Media in the “About Us” section of our Website. 

What information do we collect and how is it used?

The information that we may collect about you broadly falls into one category:

  • Information that you provide

We may ask you to provide personal information when you visit our Website in order to provide our services to you.  This includes your contact details such as your name, email address, and phone number. 

Sensitive Personal Information

We do not collect any personal information that would be considered Sensitive Personal Information. 

Who does Agora Global Media share your information with?

We may disclose your personal information to the following categories of recipients:

  • to any competent law enforcement body, regulatory, government agency, or similar other third party where we believe disclosure is necessary as a matter of applicable law or regulation, or to exercise, establish or defend our legal rights or the rights of third parties; or
  • with your consent or as otherwise disclosed at the time of data collection or sharing.

Digital advertising & analytics

We may work with third parties that collect data about your use of the Website and other sites or apps over time for non-advertising purposes. Agora Global Mediauses Google Analytics and other third-party services to improve the performance of the website and for analytical purposes.  For more information about how Google Analytics collects and uses data when you use our Website, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.

Third-party links and tools

Our Website may include hyperlinks to other websites or that are not operated or controlled by us. This privacy policy only applies to our Website and we are not responsible for the content or the privacy practices of third-party websites.  You should review the privacy notices of other websites that you use to learn about their data practices.

The Website may also include integrated social media tools or “plug-ins,” such as social networking tools offered by third parties.  If you use these tools to share personal information or you otherwise interact with these features on the Website, these companies may collect information about you and may use and share such information in accordance with your account settings, including by sharing such information with the general public.  Your interactions with third-party companies and your use of their features are governed by the privacy notices of the companies that provide those features.  We encourage you to carefully read the privacy notices of any accounts you create and use.

Policy against advertising our Website using unsolicited email messages

We require that all third-party e-mails promoting www.agoraglobalmedia.com or our products are sent only to those who have agreed to receive such messages. We prohibit any advertising of us and our websites using unsolicited email messages.  We will terminate our relationship with any third parties who do not comply with this policy.

If you feel you’ve been sent unsolicited emails promoting us or our websites and would like to register a complaint, please contact us here. We will immediately investigate your complaint.

Your choices

If at any time you wish to be removed from the Agora Global Media mailing list, please click here to contact our customer service department.

Updates to this privacy policy

We may update this privacy policy from time to time in response to changing legal, technical or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.  We will obtain your consent to any material privacy policy changes if and where this is required by applicable data protection laws. You can see when this privacy policy was last updated by checking the “last updated” date displayed at the top of this privacy policy.

How to contact us

If you have any questions or concerns about our use of your personal information, please contact us here.  

Address:
14 W Administrative Services, LLC d/b/a Agora Global Media,
1001 Cathedral St,
Baltimore, MD, 21201, USA

Dial: 410-783-8480

California, Virginia, Colorado, Connecticut, Utah, Oregon, Texas, and Montana Privacy Rights

This section contains disclosures required by the California Consumer Privacy Act (“CCPA”), the California Privacy Rights Act (“CPRA”), the Consumer Data Protection Act (“CDPA”), the Colorado Privacy Act (“CPA”), the Connecticut Act Concerning Personal Data Privacy and Online Monitoring (“CTDPA”), and the Consumer Privacy Act (UCPA), ), the Oregon Consumer Privacy Act (OCPA), the Texas Data Privacy and Security Act (TDPSA), and the Montana Consumer Data Privacy Act (MTCDPA) and applies only to “personal information” that is subject to the CCPA/CPRA, CDPA, CPA, CTDPA, UCPA, OCPA, TDPSA, and MTCDPA.  Consumers with disabilities may access this notice by contacting us here or by calling 410-783-8480.

Personal information we collect, disclose for a business purpose, and sell/share 

We collect the categories of personal information about California, Virginia, Colorado, Connecticut, Utah, Oregon, Texas, and Montana consumers identified in the chart below.   In the past 12 months we have disclosed and sold/shared California, Virginia, Colorado, Connecticut, Utah, Oregon, Texas, and Montana consumers’ personal information to third parties for business or commercial purposes – details are set out in the chart below. 

Categories of Personal InformationCollected in the last 12 months:Categories of sources from which information is collected:Business or commercial purposes for collection, use, and sharing:Disclosed for business purposes to the following categories of third parties:Sold/Shared to/with the following categories of third parties:Retention Period:
Personal and online identifiers (such as first and last name, email address, or unique online identifiers)YesAll categories listed below.All purposes listed below.All categories listed below.All categories listed below.As stated below

Categories of sources

We collect this personal information from the following categories of sources:

  • Consumers

Why we collect, use, and share California, Virginia, Colorado, Connecticut, Utah, Oregon, Texas, and Montana consumers Personal Information

We use and disclose the personal information we collect for our commercial and business purposes as set out in this privacy policy.  These commercial and business purposes include, without limitation:

  • Our commercial purposes, including marketing, advertising, and enabling commercial transactions.
  • Our business purposes as identified in the CCPA/CPRA, CDPA, CPA, CTDPA, UCPA, OCPA, TDPSA, and MTCDPA which include:
  • Auditing related to our interactions with you
  • Legal compliance
  • Detecting and protecting against security incidents, fraud, and illegal activity
  • Debugging
  • Performing services (for us or our service provider) such as account servicing, processing orders and payments, and analytics
  • Internal operations
  • Activities to maintain and improve our services
  • Effectuate a product recall
  • Comply with federal, state or local laws, rules or regulations
  • Comply with civil, criminal or regulatory inquiry, investigation, subpoena, or summons by federal, state, local, or other government authorities
  • Cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believes may violate federal, state, or local laws, rules or regulations
  • Other one-time uses

Recipients of California, Virginia, Colorado, Connecticut, Utah, Oregon, Texas, and Montana consumers Personal Information

We do not sell the personal information of California, Virginia, Colorado, Connecticut, Utah, Oregon, Texas, and Montana residents.

We disclose the categories of personal information listed above to the categories of third parties listed below for business purposes:

CategoryProcessing Description
Service ProvidersMarketing, advertising, enabling commercial transactions, account servicing, processing orders and payments, analytics, auditing related to our interactions with you, and detecting and protecting against security incidents, fraud, and illegal activity
Affiliates in our group companiesMarketing, advertising, and detecting and protecting against security incidents, fraud, and illegal activity
Advertising networks and consumer data resellersMarketing and advertising
Internet service providersDetecting and protecting against security incidents, fraud, and illegal activity
Data analytics providersAnalytics
Operating systems and platformsAccount servicing, analytics, auditing related to our interactions with you, and detecting and protecting against security incidents, fraud, and illegal activity
Social networksMarketing and advertising
Government entities, if required to do soComply with federal, state or local laws, rules or regulations; comply with civil, criminal or regulatory inquiry, investigation, subpoena, or summons by federal, state, local, or other government authorities; cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believes may violate federal, state, or local laws, rules or regulations

California, Virginia, Colorado, Connecticut, Utah, Oregon, Texas, and Montana Residents Rights Regarding Personal Information

California, Virginia, Colorado, Connecticut, Utah, Oregon, Texas, and Montana residents have certain rights with respect to the personal information collected by businesses.  If you are a California, Virginia, Colorado, Connecticut, Utah, Oregon, Texas, and Montana resident, you may exercise the following rights regarding your personal information, subject to certain exceptions and limitations:

  • The right to know/access the categories and specific pieces of personal information we collect, use, disclose, and sell/share about you; the categories of sources from which we collected your personal information; our purposes for collecting or selling/sharing your personal information; the categories of your personal information that we have either sold/shared or disclosed for a business purpose; and the categories of third parties with which we have shared personal information.
  • The right to request that we delete the personal information we have collected from you or maintain about you. Upon verification of your request, we will notify third parties to whom we have shared your personal information with to delete your information as well.
  • The right to opt out of our sale or sharing of your personal information. If you enable a global privacy control signal, we will recognize and process your request accordingly.
  • The right to correct inaccurate personal information we have collected from you or maintain about you (California, Virginia, Colorado, Connecticut, Oregon, Texas, and Montana consumers only).
  • The right to limit use and disclosure of sensitive personal information we have collected from you or maintain about you, if we use this information for any purpose other than the designated purpose you agreed to (California consumers only).
  • The right to opt out of targeted advertising (Virginia, Colorado, Connecticut, Utah, Oregon, Texas, and Montana consumers only). If you enable a global privacy control signal, we will recognize and process your request accordingly.
  • The right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you (Virginia, Colorado, Connecticut, Oregon, Texas, and Montana consumers only).
  • The right to appeal should we be unable to act on your Privacy Request.
  • The right not to receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA/CPRA, CDPA, CPA, CTDPA, UCPA, OCPA, TDPSA, and MTCDPA.

To exercise any of the above rights, please contact us as follows:

Other California Privacy Rights

California’s “Shine the Light” law allows California residents to ask us one time each year if we have shared personal information with third parties for their direct marketing purpose. To make such a request, please contact us here or write to us at: Agora Global Media, 1001 Cathedral St, Baltimore, MD 21201, USA.

Nevada Privacy Rights

Under Nevada law, Nevada residents may submit a request directing us not to make certain disclosures of personal information we maintain about them.

To exercise this right, please contact us online here.

How Long do we Store Your Personal Information?

We store your personal information for different time periods depending on the category of personal information. We determine how long we need personal information on a case-by-case basis, but our goal is to keep your personal information for as short a period as possible to achieve the purpose for which personal information is collected. We consider the following criteria when we are making decisions on how long we will retain your personal information;

  • The category of personal information
  • Whether the personal information is to be deleted based on a specific schedule
  • The personal information is necessary to operate or provide a service to you
  • How long we need to retain the personal information to comply with our legal and tax obligations
  • Our legitimate interests or legal purposes, such as fraud prevention, record-keeping requirements or enforcing our legal rights

Verification Process and Authorized Agents

We may need to request additional information from you to verify your identity or understand the scope of your request, although you will not be required to create an account with us to submit a request or have it fulfilled.  At a minimum you will need to provide your name and email address.

You may designate an authorized agent to exercise your privacy rights request on your behalf by informing our customer service team at 410-783-8480. You will need to provide your name and address, your agent’s name and address, and a copy of the document by which you appointed the agent. 

Minors’ Right to Opt In

We do not knowingly sell the personal information of minors under 16 years of age.

Website Accessibility

If you have issues accessing or reading anything provided by Agora Global Media, please reach out to us at 410-783-8480 or contact us here.

Additional Discourses

The Children’s Online Privacy Protection Act imposes requirements on operators of websites or online services directed to children, and on operators of websites or online services that have actual knowledge that they are collecting Personal Information about children under 13 years of age. Our current policy is not to collect, use, sell or share any Personal Information of any person under 13 years old. If this policy changes, we will revise this portion of our Notice of Privacy Practices and will comply with the requirements of the Children’s Online Privacy Protection Act.

International Customers

Primarily personal information is collected, maintained and processed in the United States. The United States may not have laws deemed adequate by the jurisdictions in which you reside. By visiting our website, you acknowledge and unambiguously agree to such practices pertaining to the collection, maintenance and processing of your personal information.

Contact for More Information

If you have any questions or concerns about our use of your personal information, please contact us here.  

Address:
14 W Administrative Services, LLC d/b/a Agora Global Media,
1001 Cathedral St,
Baltimore, MD, 21201, USA

Dial: 410-783-8480